Vinted Users Share Frustration Regarding Sizing Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's clothes without notifying every member regarding the update.
Online Platforms Response
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches comparable marketplaces.
They have suggested members to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification to its shipping options following member complaints.
